Frequently Asked Questions (FAQ)

1. Is it possible to place a return or exchange request?

Yes, returns and exchanges are available.
Please follow the steps mentioned in our Return Policy to submit your request properly.

2. How many days does delivery take?

Our standard delivery time within India is 5–7 days.

3. How can I track my order?

Once your order is shipped, you will receive a tracking ID on your email and WhatsApp.
You can use that ID to track your order anytime.

4. How do I order my custom poster?

To place a custom poster order, please visit My Own Poster and follow the instructions provided there.

5. Do you provide posters for outlets or bulk requirements?

Yes, we do offer posters for stores, outlets, and bulk needs.
Simply go to Bulk Order and follow the steps to get started.

6. Can I cancel or modify my order?

Cancellations or changes may be possible depending on the order status.
• Customized orders can only be cancelled within 3 hours of placing the order.
• Non-customized orders can be cancelled before shipping.
Please email us at thefakeposter.in@gmail.com as soon as possible.

7. What is your shipping process?

We ship across India using trusted delivery partners.
Processing typically takes 1–2 business days, and delivery takes 5–7 days depending on your location.

8. What if my package arrives damaged or is lost?

If your order arrives damaged or does not arrive, contact us immediately at thefakeposter.in@gmail.com.
We will coordinate with the courier to resolve the issue quickly.

9. How can I contact customer support?

You can reach us at thefakeposter.in@gmail.com.
We typically reply within 24–48 hours.